Buying Policy

Product Sales:

Products on this website are for USA and Canada customers. If you are outside of USA please contact our customer service department at (805) 986.8265.

Pricing & Sales Tax:

  • Price is reflected for only USA customers and Canada customers.
  • Prices vary and can be changed without notice.
  • The 7.25% California Sales Tax is applied to the orders total and shipping & handling.



    • Orders are placed Monday through Thursday.
    • Phytoline, Californiline, and Hesperusline orders can be deliver the next day.
    • All other Beneficial’s: Orders placed Thursday by 2:30 pm Pacific Standard Time will be delivered the following Tuesday.

Order Deadlines

    • Thursday: USA and Canada orders should be requested by 2:30 pm Pacific Standard Time.

Replacement / Refunds:

Replacements or credits must be reported to our Customer Service Administrator – by email to within 7 days of the product received date on a (QCF) Quality Concern Form. Please, no exceptions.


  • Payments are due based on the specific terms listed on each of your invoices. For new customers only, you have Net 15 for the first 3 introductory months.
  • A 2% interest per month will be charged on overdue accounts for the number of days the invoice is past due based on your specific terms.
  • A 2% discount for all customers over one year will be applied for invoices paid within the first 14 Calendar days, based on your invoice date.